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Ordering Information

Easy ordering – your choice

  1. Order Onlinewww.houseofcans.com
    Our entire product line is available for ordering 24 hours a day.

     
  2. Email: sales@houseofcans.com
     
  3. Fax – (847) 677-2103
    You can fax your order 24 hours a day, 7 days a week.

QUOTES
 
We are happy to quote! Please complete the request for quote form (by clicking here), or send an email to: sales@houseofcans.com


SAME DAY SHIPPING WHEN YOU NEED IT NOW…

  • Place your order by 11:00 a.m. CST and we will ship your order the SAME DAY in most instances.
  • Place you order after 11:00 a.m. CST and we will be able to ship the next day.
  • Air shipments available.

 

For shipping estimates, please contact our shipping department.

 


TERMS AND CONDITIONS

Credit
Firms may apply for credit by submitting names of three Trade References that now extend credit. If this is inconvenient and you wish to expedite your order, we accept Visa, MasterCard, American Express or Discover.

We Accept Visa, MasterCard, American Express or Discover


Payment Terms
Upon credit approval, NET 30 DAYS. 
Occasionally, we will have to change a price without notice due to circumstances beyond our control.

 

Authorization Holds
Like many other merchants, House of Cans, Inc. places an authorization hold on your payment card account for the approximate amount of your order total.

You might see authorization requests on your online statement. These requests aren't actual charges. They are tests to confirm that your payment card account is active and has the funds available to complete your transactions. Authorization holds are removed by your financial institution shortly after your purchase clears.  The time it takes to remove authorization requests varies by financial institution.

The actual amount that is charged is determined at time of shipment—this is when your card will be charged.

If you have questions about the way your financial institution handles authorization requests, contact their customer service department.


Shipping
F.O.B. our Lincolnwood, IL (Chicago) Warehouse. There is a pallet fee of $12.00 per pallet for all LTL orders.

Orders will ship 'prepay and add' F.O. B. shipping point. If there is a preferred carrier, please note this in the 'comment' area of the order. Claims for loss or damage in transit should be made immediately (within 30 days) and noted on the bill of lading. UPS will be used whenever possible and a small handling charge will be added to the invoice.

For more information on LTL shipments, please read
LTL Shipment Information.

Please note: it is our policy that all can sealer orders shipping to a residential address require matching billing and shipping addresses unless an order history has been established with House of Cans, Inc. Any can sealer order placed with address mismatch, will not be processed. 

Damage
If the item appears to have visable damage by UPS, contact us within 48 hours of delivery.

 

For freight shipments, any and all shortages and damages must be written on the Bill Of Lading or Freight Bill. Should you determine that any items are damaged or missing, you MUST note the item, the discrepancy, and the condition before you sign it.

Your signature on the delivering carrier's freight Bill Of Lading (BOL) constitutes acceptance of the merchandise as is and in good order. If you do not inspect before signing you are, for all practical purposes, waiving the right to collect on a damage claim even if the damage is discovered later (known as concealed damage).


Warranty
All items are warranted by the manufacturer against failure caused solely by defective workmanship or materials. Unless otherwise stated in writing, seller makes no warranty that the containers, closures, and any other items depicted or described herein are fit for any particular purpose.

 

Return Policy
In the event of a return, please call for a Return Merchandise Authorization (R.M.A.) number within 30 days. The return must be received within 14 days of the issued R.M.A. There will be a restocking charge of 20% or $25.00 whichever is greater, unless we are at fault. Goods must be returned in original cartons and in sellable condition.

All can sealers are non-returnable. No exceptions.

Note: Prices are subject to occasional changes without notice due to circumstances beyond our control.

©2018 House of Cans, Inc. • 7060 N. Lawndale Ave. • Lincolnwood, Illinois 60712-2610 Phone: 847-677-2100 • Fax: 847-677-2103